SCOLA students are invited to take part in regular surveys and here are the results so far for 2008/09.
During the year, members of the Management team have been visiting SCOLA Centres to talk to students and to conduct a marketing and customer satisfaction survey. It is an opportunity for students to meet curriculum managers and Senior Management and to tell them directly what you think about SCOLA and suggest improvements to the service. Below is a summary of the results.

Total Number of Respondents:
864

Student Profile of this sample:
39% are new students to SCOLA
73% are female

Marketing Information

• 99% found the appearance of the prospectus to be good or very good.
• 95% found it easy to use.
• 97% found the enrolment procedures easy.

Customer Satisfaction

• 97% felt welcomed upon arrival at the Centre
• 98% found the atmosphere in class to be good or very good.
• 38% said their course would help work skills

SCOLA Experience

• Excellent 32%
• Very good 45%
• Good 21%
• Satisfactory 2%
• Poor 0%